Privacy Policy

Cozumel Cruise Tours ("we," "our," or "us") operates the website cozumelcruisetours.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book a tour with us.

Information We Collect

Personal Information

When you book a tour, create an account, or contact us, we may collect:

• Name, email address, and phone number
• Cruise line, ship name, and travel dates
• Payment information (processed securely via PayPal, we never store card details)
• Number of guests and special requirements
• Communication preferences

Automatically Collected Information

When you browse our website, we automatically collect:

• IP address, browser type, and device information
• Pages visited, time spent, and referring URLs
• Cookies and similar tracking technologies

How We Use Your Information

• Process and manage your tour bookings
• Send booking confirmations, reminders, and updates
• Respond to your inquiries and provide customer support
• Improve our website, tours, and services
• Send promotional communications (with your consent)
• Comply with legal obligations

Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

Payment Processing

All payments are processed securely through PayPal. We do not store, process, or have access to your full credit card or debit card numbers. PayPal's privacy policy governs the handling of your payment information.

Third-Party Services

We may share limited data with:

• PayPal - for secure payment processing
• Vercel - website hosting and analytics
• Google Analytics - anonymous website usage data
• Resend - transactional email delivery

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including SSL encryption, secure databases, and access controls. However, no method of internet transmission is 100% secure.

Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing communications at any time
• Request a copy of the data we hold about you
• Withdraw consent for data processing

Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: info@CozumelCruiseTours.com
• Phone: +1 (305) 767-2838
• Address: Cozumel, Quintana Roo 77600, Mexico